momopi
Well-known member
So my old fridge died and it wasn't worth the cost of repair, so I decided to buy a new one from Costco.
After getting over the sticker shock I decided to buy a Kenmore fridge. It was a nice French door fridge except it leaked water inside from day #1. Kenmore repair guy said they cannot open part in door to repair (leaky water line or something else) and must order replacement. Turned out the Fridge was sourced from LG (rebadged by Kenmore), and LG sourced it from another manufacturer in Korea (triple re-badge). Parts not avail and no date on avail. Called Costco to replace with same model. The fridge's ice maker trap door also did not function properly most of the time.
Fridge #2 came and leaked water outside by water dispenser from day #1. Installer says wait a day and it should stop dripping. Days later there was still a puddle of water in the morning. Ice maker trap door worked most of the time at least. Upon close inspection the fridge, despite arriving in pristine exterior condition, showed interior that resembled refurbished fridge with deep scratches, dirt, and worn areas. Called Costco to replace with GE fridge (time to change brand).
Fridge #3 arrived today. Opted for a fridge that did NOT have an in-door water/ice dispenser. Nice looking fridge, good interior shelf arrangement to store more stuff than the Kenmore/LG. Except when plugged in it started making loud noise from back. Nope, not the drip pan rattling (would have been too easy). Deliver guy suggested calling Costco immediately to request replacement.
Called Costco to request replacement and was told they must send this to appliance team and contact GE first. Demanded that they send "new" replacement and not a remanufactured unit. Was told that all they can do is "request" a new unit. What?
Now waiting for Costco appliance team and fridge #4. If this one turns out to be a dud I'm going to look for a vintage fridge. ;p
After getting over the sticker shock I decided to buy a Kenmore fridge. It was a nice French door fridge except it leaked water inside from day #1. Kenmore repair guy said they cannot open part in door to repair (leaky water line or something else) and must order replacement. Turned out the Fridge was sourced from LG (rebadged by Kenmore), and LG sourced it from another manufacturer in Korea (triple re-badge). Parts not avail and no date on avail. Called Costco to replace with same model. The fridge's ice maker trap door also did not function properly most of the time.
Fridge #2 came and leaked water outside by water dispenser from day #1. Installer says wait a day and it should stop dripping. Days later there was still a puddle of water in the morning. Ice maker trap door worked most of the time at least. Upon close inspection the fridge, despite arriving in pristine exterior condition, showed interior that resembled refurbished fridge with deep scratches, dirt, and worn areas. Called Costco to replace with GE fridge (time to change brand).
Fridge #3 arrived today. Opted for a fridge that did NOT have an in-door water/ice dispenser. Nice looking fridge, good interior shelf arrangement to store more stuff than the Kenmore/LG. Except when plugged in it started making loud noise from back. Nope, not the drip pan rattling (would have been too easy). Deliver guy suggested calling Costco immediately to request replacement.
Called Costco to request replacement and was told they must send this to appliance team and contact GE first. Demanded that they send "new" replacement and not a remanufactured unit. Was told that all they can do is "request" a new unit. What?
Now waiting for Costco appliance team and fridge #4. If this one turns out to be a dud I'm going to look for a vintage fridge. ;p