Hard water at kitchen with new build?

NEW -> Contingent Buyer Assistance Program

yanger312

New member
Hey hey,

Just checking if anyone else has the same problem and its normal. I had a water softener loop installed and another vendor do the water softener install. What I recently found is just my kitchen faucet is on hard water oddly, everything else has soft water from my testing (test strips). Is this something anyone else is experiencing? (I'm crazy checking myself if this is normal for new builds or if this is not normal).
 
Hey hey,

Just checking if anyone else has the same problem and its normal. I had a water softener loop installed and another vendor do the water softener install. What I recently found is just my kitchen faucet is on hard water oddly, everything else has soft water from my testing (test strips). Is this something anyone else is experiencing? (I'm crazy checking myself if this is normal for new builds or if this is not normal).

The faucet in the kitchen for cold water may be its own line whereas the rest of the house is separated, so hard for cold water kitchen and soft everywhere else is an option. I've never heard about it in Irvine though. Wish I had that option, our whole house is softwater.
 
The faucet in the kitchen for cold water may be its own line whereas the rest of the house is separated, so hard for cold water kitchen and soft everywhere else is an option. I've never heard about it in Irvine though. Wish I had that option, our whole house is softwater.

Yeah I'm just trying to understand if this was a builder error or if this is standard. Just out of curiosity, what use case did you have in mind for the hardwater in the kitchen as opposed to whole house soft?
 
Cooking with hard water is supposedly better, but its more for watering plants, no need to go outside to grab hard water. I run a water softener, whole house carbon filter, as well as an RO system.
 
Soft water unit is usually located right at main water line coming into the house. Can you shut off that valve to see if your kitchen faucet still runs?
 
Cooking with hard water is supposedly better, but its more for watering plants, no need to go outside to grab hard water. I run a water softener, whole house carbon filter, as well as an RO system.
Just curious what vendors everyone used for whole house water softener and conditioner systems?
 
I went with Diamond Pure. If you do use them, throw my name down as a referral, I think I get like $50 or something and would split it with whomever if they still do referrals, they did prior to covid. Just PM me for my name.
 
I went with the upgrade option with IP and I believe they used Diamond. In my new home, I decided to go with LifeSource since water softener wastes too much water. For my Eastvale home, I went with EcoWater a long time ago.
 
I went with the upgrade option with IP and I believe they used Diamond. In my new home, I decided to go with LifeSource since water softener wastes too much water. For my Eastvale home, I went with EcoWater a long time ago.

I don't feel like a softener wastes too much water, I'm at ~$80/month most of the year with a household of 4 and 7 sprinkler zones going 3 days/week, a little more when my MIL visits for a couple months at a time. My usage goes up in the summer when watering all the plants/lawn outside for longer from July-Sept/Oct to $100-$110 or so, not bad considering the RO system has waste too.

IIRC I was at around $5-10 less before I put in the system. Curious to what everyone else is at per month.
 
I have a water softener. The total cost was about $3,500. It needs to recharge every 2,600 gallons used, and a recharge uses about 100 gallons. The recharge puts a lot of very salty water into the sewer, which I hear isn't something the water treatment plants appreciate (I don't know exactly why). It didn't change my mind, but it's something to be aware of.

For reference, my family of 4 uses about 160 gallons of water per day, excluding landscaping (I monitor usage with this handy device, which also lets me shut off water remotely if needed. It supposedly detects leaks, but I don't have any experience with it detecting leaks, just false positives)

So essentially every 16 days, I have to throw away about 1/2 day of water. In other words, I use about 3.7% more water due to the softener (100 gallons thrown away per 2700 gallons pulled). It's probably a bit different than that, I believe the softener will recharge itself when it's within about 50 gallons of needing a recharge, but there are also times it gets to "0" and we pull more water before a recharge.

I put a bag of salt in per month on average. Those are about $8

As for drinking water, I used to have an RO system to pull the salt out of the softened water before drinking, but RO is very very pure water (less than 10 parts per million). That's fine, it's not going to hurt you, but it might not have much flavor or minerals. The RO system cost was around $500, but it was 2015. I imagine it's more like $1k these days. The tank and filters were under the sink. Some of the filters need to be changed every 6 months and the membrane was every 2 years. Different systems have a different number of filters. IIRC, mine had a pre filter, sediment filter, RO membrane, and post filter. The filters were usually about $30 each, the membrane was around $100.

Replacing them was not particularly difficult, but did take around an hour or 2 to replace. That meant no kitchen access and no drinking water. The first few gallons of RO water needed to be discarded, so that was another few hours of waiting, filling a pot, and dumping water. To make matters worse, there was one tricky hose connection that would leak if not installed properly. I was able to cure it with Teflon tape, but man did I hate trying to fix that. It happened more than once and it took me a few tries to fix it. Maybe I'm just bad at that stuff, but it sucked. You can pay a professional to do this for you. I think they'll charge at least a few hundred dollars to do this.

RO also wastes water. I didn't have an exact measurement for mine, but google says RO typically wastes about 5 gallons per 1 gallon of drinkable water. So about 83% is waste.

RO water will also come out at tap temperature. Obviously there are ways to cool it down, and obviously some people don't like cold water so it's a non issue.

The RO filters + tank will also take up quite a bit of space under the sink, so if you're a person who likes to use that space to store things, there's going to be a lot less space

After all of the headache with replacing the RO filters, cost of filters, possible cost of having someone else replace the filters, and reduced under sink storage, I no longer have an RO system.

I now have Sparkletts deliver drinking water. Their dispenser is $3.99 per month to rent and offers hot, room temperature, and cold water. It's $15 per delivery and $7 per 5 gallon jug. I end up around $70 per month. It's probably a bit more expensive than an RO system over something like 5 years. The only hassle with this is every month or so I have to carry 8-10 5 gallon jugs from my front door to the dispenser, but I mind this much less than the RO hassle.

Also, as a side note, a good landscaper will know how to run water from the street connection to the irrigation lines, which will be untreated water. I hear plants don't like softened water.
 
I have a water softener. The total cost was about $3,500. It needs to recharge every 2,600 gallons used, and a recharge uses about 100 gallons. The recharge puts a lot of very salty water into the sewer, which I hear isn't something the water treatment plants appreciate (I don't know exactly why). It didn't change my mind, but it's something to be aware of.

For reference, my family of 4 uses about 160 gallons of water per day, excluding landscaping (I monitor usage with this handy device, which also lets me shut off water remotely if needed. It supposedly detects leaks, but I don't have any experience with it detecting leaks, just false positives)

So essentially every 16 days, I have to throw away about 1/2 day of water. In other words, I use about 3.7% more water due to the softener (100 gallons thrown away per 2700 gallons pulled). It's probably a bit different than that, I believe the softener will recharge itself when it's within about 50 gallons of needing a recharge, but there are also times it gets to "0" and we pull more water before a recharge.

I put a bag of salt in per month on average. Those are about $8

As for drinking water, I used to have an RO system to pull the salt out of the softened water before drinking, but RO is very very pure water (less than 10 parts per million). That's fine, it's not going to hurt you, but it might not have much flavor or minerals. The RO system cost was around $500, but it was 2015. I imagine it's more like $1k these days. The tank and filters were under the sink. Some of the filters need to be changed every 6 months and the membrane was every 2 years. Different systems have a different number of filters. IIRC, mine had a pre filter, sediment filter, RO membrane, and post filter. The filters were usually about $30 each, the membrane was around $100.

Replacing them was not particularly difficult, but did take around an hour or 2 to replace. That meant no kitchen access and no drinking water. The first few gallons of RO water needed to be discarded, so that was another few hours of waiting, filling a pot, and dumping water. To make matters worse, there was one tricky hose connection that would leak if not installed properly. I was able to cure it with Teflon tape, but man did I hate trying to fix that. It happened more than once and it took me a few tries to fix it. Maybe I'm just bad at that stuff, but it sucked. You can pay a professional to do this for you. I think they'll charge at least a few hundred dollars to do this.

RO also wastes water. I didn't have an exact measurement for mine, but google says RO typically wastes about 5 gallons per 1 gallon of drinkable water. So about 83% is waste.

RO water will also come out at tap temperature. Obviously there are ways to cool it down, and obviously some people don't like cold water so it's a non issue.

The RO filters + tank will also take up quite a bit of space under the sink, so if you're a person who likes to use that space to store things, there's going to be a lot less space

After all of the headache with replacing the RO filters, cost of filters, possible cost of having someone else replace the filters, and reduced under sink storage, I no longer have an RO system.

I now have Sparkletts deliver drinking water. Their dispenser is $3.99 per month to rent and offers hot, room temperature, and cold water. It's $15 per delivery and $7 per 5 gallon jug. I end up around $70 per month. It's probably a bit more expensive than an RO system over something like 5 years. The only hassle with this is every month or so I have to carry 8-10 5 gallon jugs from my front door to the dispenser, but I mind this much less than the RO hassle.

Also, as a side note, a good landscaper will know how to run water from the street connection to the irrigation lines, which will be untreated water. I hear plants don't like softened water.
Can get tankless RO systems now that waste only 1 gallon water for every 3 used, like this one:

My water bill has been averaging $100-110 every 2 months for family of 3 with kitchen RO, whole house water conditioner, daily dishwasher use.

Before RO installation last year, I was getting quoted between $500-1000 for installs with RO system included. Many plumbers wanted minimum $200 to do any kind of service like filter changes.
 
At my house, the water main switch is in the front. From the pipe that comes in, it diverts to the sprinkler system and the house separately. So when we installed water softener in the house, it does not impact the irrigation system.

However, we have hard water here and over time, there's build up and the irrigation system water pressure gets lower. But that's another story.

I have the large AO Smith water softener system from Lowes, they're typically priced at $700-$1000. The system is really built for indoor placement like your garage, but if you choose to install it outside, just get a BBQ grill cover and throw it on top. If you leave the display and control panel exposed to the elements, it will die in 5 years or less. Check your area's water hardness and call AO Smith support for correct settings (not default).

If your kitchen's water line is somehow not connected to your water softener, you could install a small water softener system under your sink. Might cost a lot less than re-piping your kitchen.

For drinking water I use a Brita. I purposely purchased a fridge that only has built in ice maker in the interior (no external dispenser in the door).
 
My RO system under the sink also feeds our fridge water line, so we get cold water from fridge, RO ice, and room temp water. We have a hot water dispenser for hot, it's not all in one like someguy, but works for us.

Diamond pure replaces all the filters (4 of them), as someguy stated the membrane is every few years depending on use at an additional cost. Cost was $180 for them to replace all filters, re-pressurize as needed, and they would warranty any leaks. Their main tech that I spoke to a couple of years ago stated he doesn't even change his own filters annually, he stated they should last a couple of years unless you're going through a ton of water, but of course companies state annually to make $. I change them out every year and a half or so and I've never had the water taste off, could probably go longer like the tech stated.
 
Thanks all for the suggestions. I'm just trying to figure out if this is normal or if its an error by IP. If it is an error, I would hire a plumber to evaluate and ask for IP to fix as part of the warranty for plumbing I think.

I'm also tangentially thinking is it worth it. If hard water is useful to have.... Then maybe I just shrug it off.
 
My RO system under the sink also feeds our fridge water line, so we get cold water from fridge, RO ice, and room temp water. We have a hot water dispenser for hot, it's not all in one like someguy, but works for us.

Diamond pure replaces all the filters (4 of them), as someguy stated the membrane is every few years depending on use at an additional cost. Cost was $180 for them to replace all filters, re-pressurize as needed, and they would warranty any leaks. Their main tech that I spoke to a couple of years ago stated he doesn't even change his own filters annually, he stated they should last a couple of years unless you're going through a ton of water, but of course companies state annually to make $. I change them out every year and a half or so and I've never had the water taste off, could probably go longer like the tech stated.
Get a cheap TDS water tester like this one. After you install new filters and purge them, do a baseline reading of your water. Should be pretty low, maybe 15 PPM. Over time you can monitor your water quality. I change my "6 month" filters when the PPM hits 2x the baseline. I go for years on a set of filters.
 
Can get tankless RO systems now that waste only 1 gallon water for every 3 used, like this one:

My water bill has been averaging $100-110 every 2 months for family of 3 with kitchen RO, whole house water conditioner, daily dishwasher use.

Before RO installation last year, I was getting quoted between $500-1000 for installs with RO system included. Many plumbers wanted minimum $200 to do any kind of service like filter changes.
I didn't realize tankless RO exists. Do you have one? If so, how is the flow rate when you dispense water? What happens if you want to fill up a jug of say 1/2 gallon at once?
 
I didn't realize tankless RO exists. Do you have one? If so, how is the flow rate when you dispense water? What happens if you want to fill up a jug of say 1/2 gallon at once?
I almost pulled the trigger on getting a tankless unit from Waterdrop. I can tell you it’s gonna be slower to fill based on what people have written in reviews. I ended up winning a free under-sink RO unit from my water conditioner vendor and they also installed for free, as there were only about 7 people in a raffle of customers who wrote a Yelp review to win a RO unit.

Theres also countertop RO units that you don’t need to hook up to water lines, but will generally take about 2-5 min to fill a 40 Oz water bottle.
Example here: https://www.amazon.com/gp/product/B0C58RX1RT/ref=ox_sc_act_title_3?smid=A1KMDQDHI4P3V9&psc=1
 
Back
Top