I recently worked with Provident on my condo in Woodbury East and the experience was mixed. Their offer is above average. The process is streamlined and the agent is responsive (although less motivated but I have no problem with that considering they are low cost).
But finally it did not go...
I walked by the model yesterday and noticed how ugly the garage side of the 4-plex is. I doubt CalPac really wants to make it one of WB's horrible neighborhoods. Btw the palm trees in front of the model drive my nuts.