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We upgraded the downstairs flooring to hardwood and the bathroom flooring to tiles. In my second bathroom in particular, the grout sizes were uneven - almost none of the grout lines were congruent with each other, which was painfully obvious when you looked at it and felt it. The designer argued...

I totally understand how you feel. Upgrading through Irvine Pacific Design Center was a wrong decision. We did our upgraded flooring with them because we thought we wouldn't need to worry about the quality of the work and for the one year warranty from the builder. We are very disappointed with...