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Their incompetence+rigidity would be comical in any other instance.

Agree with you on the lack of premium anything (except on some of the option prices). My examples were meant to be illustrative - unfortunately my issues with the Shea experience go beyond pretty pictures or bruised feelings. I?m just new to this site and not totally comfortable going into...

Yes I?m curious if other Shea buyers had to google product numbers to see what certain options look like because the builder did not bother to include pictures in its catalog (which is actually a dropbox link containing random and sometimes outdated slides), or whether they were scolded for not...

Hi everyone. I'm posting for the first time here to share my experience as a purchaser of a Cetara home. Tl;dr I wish I had bought somewhere else. I had previously purchased new construction from another builder in OC, and their service was first class every step of the way. Since I was paying...