I had my BlackBerry fall off the hood of my car Saturday (because I'm a dumb [excrement] and left it there...) which then was promptly squished by several cars. Sunday I got the Verizon Droid phone. So far there are only two complaints:
1) The screen is very sensitive - either that or I'm just heavy handed and not quite used to it. They don't have a way to turn the sensitivity down which seems pretty foolish.
2) Having used a BB for many years, the slide out keyboard is smaller and not as tactile as I'd prefer. It's nice to have individual buttons and for now, until I get used to it, I'm fat fingering it more often than I'd like. This is simply a transition issue IMHO.
The OS is intuitive. Battery life is great. The browser works much better, but isn't 100% yet (No access to Hotmail for example)
My cell experience goes back to over the shoulder phones, through the Motorola Brick, on and on...The Droid is a phone. It's not the "Jesus phone" AKA the Iphone 3g my wife has, but it's a great runner up. If you need a device with a keyboard and not a virtual KB like the BB Storm 2 or the Jesus phone, I'd suggest the Droid.
BTW, because Droid is a trademarked name, your paying George Lucas a bit of your hard earned cash when you buy it.