SubSolar said:
I just called Cox. Seems there's mixed information between sales and tech support. Sales basically said all plans are having speeds doubled at end of month. The 150 mbps and Gig plans are both $99 a month, it's basically if you are in the area for Gig speeds or not. He said Orange County is and you should be able to order Gig next month.
Tech support said that they didn't have a firm date on rollout. Said there would be a $300 one time installation fee (can't spread out over months either) and a "sizeable" box will have to be placed somewhere in the house. He wasn't sure if it's a modem and router or a modem+router combo would be given to the customer and if there was a monthly fee for that. He thought it would be a separate modem and router because of the speeds involved and you could probably use your own router. He recommended a Netgear Nighthawk and of course warned that if you are running wireless that fastest speeds you can get are 600 mbps.
the cox website where you put your address in says gigabit is available now for tustin. i called to sign up, it was going to be a two year contract at 99/month. except it is not actually offered in Tustin, so the only thing i could upgrade to was 150 at 99/month. and they said the speeds doubled on 7/31. this is why i dont like calling customer service. luckily, i never have to i never have any issues with my internet connection.
